Support

Need help with RentMatcher? Fill out the form below and we'll get back to you, usually within three business days.

For Renters

Use support for account access, profile edits, saved listings, messages, matches, or tours.

For Landlords

Use support for listings, boosts, premium tools, lead workflows, and integration planning. Store billing, subscription cancellation, and refunds are handled through Apple or Google on the platform where you made the purchase.

Landlord Integrations

Feature guides, landlord setup, team management, security, invite-code workflows, and provider documentation now live at docs.rentmatcher.app.

For integration setup help, review the Landlord Integrations documentation, then contact support for account-specific setup questions.

Safety

If you are in immediate danger, contact emergency services first. For scams, harassment, discriminatory content, suspicious listings, or urgent account concerns, email support with the listing, profile, message, or transaction details you have.

Routine Support And Response Times

We aim to review routine support requests within three business days. Privacy, safety, billing, and legal-process requests may require identity or account verification before we can act.

Privacy Requests

For access, deletion, correction, appeal, or other privacy questions, use the form above and choose Privacy request, or write to privacy@rentmatcher.app. For account deletion instructions, visit Delete your RentMatcher account. We may verify a request using information associated with your account.

Legal Process

For subpoenas, court orders, arbitration notices, or other legal matters, use the form above and choose Legal process, or write to support@rentmatcher.app, and include enough detail for us to identify the account, listing, message, or transaction involved.